How do I ...

The following topics describe specific examples on how to use Neurons for ITSM.

Business Objects

•Example: Enabling Cost Items in a Business Object

Financial Management

•Example: Tracking Costs for an Incident

Forms

•Request Form Examples

Incidents

•Managing Incidents

Portfolio and Project Management

•Getting Started with Portfolio and Project Management

Reports

•Creating Reports and Report Templates

•Viewing Reports

Request Form Setup

•Request Form Examples

Request Offerings

•Example: Using a Cascading Validation List

•Example: Creating Different Prices

Social Board

•Creating a Record from the Social Board

User Configurations

•Submitting a Service Request on Behalf of a Customer